Shipping

All orders are shipped directly from our warehouse in Gronau, Germany.

Shipping costs

• Germany: €4.99 – free shipping on orders from €34.90
• EU (Austria, Belgium, Czech Republic, France, Luxembourg, Netherlands, Poland): €5.90 – free shipping on orders from €34.90

Processing and delivery time

Paid orders received on working days by 12:00 noon usually leave our warehouse the same day; later orders ship the next working day.

• Germany: 1–3 working days
• EU: 3–5 working days

Tracking

As soon as your parcel is on its way, you will receive an email with your tracking number.

Damaged or lost parcels

If your parcel arrives damaged or is not delivered, please email us at shop@ageditiongmbh.com. We will arrange a replacement or refund.

Note on chocolate products

Our products contain chocolate or cocoa-based coating. During very hot weather we may postpone shipping by a few days so your order arrives in perfect condition. We will inform you by email if this applies.